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Feefo Reviews
Great service from the whole team especially Liz and Ash.
At all times the staff were courteous, helpful and kept us regularly updated. The whole process ran very smoothly and reached a swift conclusion.
The service my partner and I have received since using Willim H Brown, both from when we had our first meeting in store, to all our correspondences online, has been wonderful. They have been very helpful, committed, and dedicated to helping us get a mortgage. And our advisor Tom has been brilliant.
The reason for 4 stars and not 5 is only because we haven't finished our journey with them yet.
We would definitely use their services again and request them to others!
Tom was absolutely fantastic with our mortgage. We wanted to remortgage our current home and take some money from the equity for much need home improvements. Tom handled absolutely everything from start to finish. We had our mortgage offer within 2 days of applying and the recommended solicitors were really quick in sorting out the legals. We recommend anyone to seek advice from Tom & the team at William H Brown, Retford. 5 Star service from Start to finish!
Thanks again Tom!
Very responsive and helped guide us through the process.
Great service, even at the time of day when usually it would be classed as unsociable hours, I managed to get in contact with Tom which helped around my long shifts and late finishes. I was very new to all this and now feel much more confident moving forward with any morgage information. Thank you :)
We recently sorted our mortgage with Tom Hill at William H Brown, Retford. Tom has been fantastic from the start, being super easy to contact, giving us fantastic advice and getting back to me and my husband almost immediately. From our initial consultation to officially sorting our new mortgage Tom has been friendly and professional, even without us ever meeting in person.
We are very happy with the service and the new mortgage we have been able to secure on our new property.
The service I have been offered has been extremely fair, concientious, and exacty what I required and asked for. At no stage I have I been pressured into feeling like I had to take a product or that there was only one way to go, and my preferences have been listened to and acted on. Communication has been fantastic, and the team have always taken phone calls, returned them and acted on my requests in a quick timescale, the same with emails. Staff have been friendly and keen to help me.
On the ball so far
My mortgage advisor Grace is amazing! She is friendly, efficient and professional. She remembers small details about you as a person even though I’ve not spoken to her in 3 years. I am so sad she is moving companies and I won’t be interacting with her anymore.
