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William H Brown

Estate Agents in Norwich
5 Bank Plain
opening times
Monday 08:30 - 19:00
Tuesday 08:30 - 19:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 18:00
Saturday 09:00 - 17:00
Sunday 10:00 - 15:00
what's it worth? free valuation
branch news Houses wanted in NR9 up to £375,0000 & NR3 terraces up to £240,000
1 of 2 William H Brown Estate agents Flagship office on Bank Plain, Norwich
thinking of selling or letting? book a free valuation
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our Norwich branch William H Brown Estate Agent in Norwich are conveniently located on Bank Plain in the City Centre in their flagship office & have an experienced team covering a wide range of property services. The well established team have extensive local market knowledge & are passionate & enthusiastic about providing the best service possible. Whether you are looking to buy, sell, rent or let, we are here to help every step of the way, including mortgage services, home conveyancing, surveys & EPC's. Please feel free to call in for a chat about the local market & the demand for properties like yours.

As well as Norwich City Centre, William H Brown sell & rent properties in the surrounding areas including Costessey, Old Catton, Thorpe St Andrew, Hellesdon, Eaton, Cringleford as well as surrounding villages including Spixworth, Rackheath, Brundall, Blofield, Thorpe End, Drayton, Taverham, Stoke Holy Cross & many more.

We also have an in house Land & New Homes department & an auction department which is one of the UK's largest national property auctioneers.

If you are thinking of selling or renting or just want an up to date valuation of your property then please contact our team of property consultants for your FREE market appraisal & we will tailor-make a bespoke marketing package that is suitable for you & your property.

If you need mortgage services, our consultants are available 6 days a week & can also help with re-mortgages, first time buyers & buy to let investors.
why choose us?
  • Lettings team with over 25 years combined experience
  • Fantastic marketing packages available with professional photography and floor plans to make your property stand out from the rest!
  • Staff members who are fluent in Portuguese o Romanian.
  • Sales team with over 100 years combined experience
Meet the team come and join the team >
Russell Hill
Board of Management Partner
Russell is a Board of Management Partner and has been in charge of the Norwich office for 8 years! He has over 16 years’ experience with William H Brown and leads a team of 19+ staff that consistently achieve the very best results!
Lewis Osborn
Branch Manager
Lewis is our Branch Manager and has worked in our Norwich office since April 2016. He has around 6 years of estate agency experience and assists in ensuring the office runs smoothly whilst supporting our fantastic sales team!
Mateusz Majerski
Senior Negotiator
Mati is one of our Senior Negotiators and has worked in our Norwich office since March 2020. He consistently offers superb customer service and has great knowledge of the local area!
Victoria Payne
Mortgage Services Consultant
Vicky has worked for the company since 2016. She initially worked in the Sprowston branch and joined us in Norwich in 2021 after working her way to Senior Negotiator. She has a great knowledge of the area, lots of experience and enjoys working with the team
Macey-Lea Wright
Senior Negotiator
Macey joined in 2021 after working for another agent for 4 years. She specialises in the south side of Norwich and loves to help people with their move. She is calm and attentive to keep things as stress free as possible.
Philip Burrows
Trainee Negotiator
Phil joined our team in early 2022 as one of our Trainee Negotiators, he is friendly and here to help you with selling your property and buying your dream home!
Lewis Hunt
Trainee Sales Negotiator
Lewis has joined the sales team with a wealth of face to face experience, and is looking forward to helping clients with the house selling/buying experience.
Sophie Barnes
Senior Area Administrator
Sophie has been an administrator for our Norwich office since September 2018 and works for both our Sales and Select department. She prides herself on the quality of her work!
Kelsey Mallett
Senior Administrator
Kelsey has been one of our sales administrators since December 2019 and works extremely hard to ensure our properties go live online correctly and in the right time scales!
Jessica Sisley
Senior After Sales Consultant
Jessica has joined the team with 6 years agency experience ranging from negotiating to valuing, and now will be dealing with all sales that have been agreed to help with the smooth process to exchange and completion. Jessica is a positive and outgoing person and will always be there to help where needed both with customer and the team.
Gemma Bartlett
After Sales Consultant
Gemma has joined the team this year and has two years of estate agency experience. She is friendly and caring and will go above and beyond to make sure your sale or purchase goes through as smoothly as possible.
Tristan Stoneman
Instructions Manager
Tristan, our instructions manager, began at William H Brown in 2015 and has always taken pride in getting his clients the best possible price for their home! He has an extensive knowledge of Norwich property, great customer service and is an excellent leader of our Listing Team.
Adam Mixer
Adam started at William H Brown Norwich in 2004 and has a wealth of property knowledge, especially homes within Norwich and surrounding areas. He always builds excellent rapport with his clients and will always be able to offer advice on your move.
Liam Fisher
Mortgage Services Consultant
Liam is our Trainee Mortgage Advisor with over 8 years of sales experience. Liam specialises in helping first time buyers, simplifying the process and helping every step of the way.
Thomas Matthews
Lettings Branch Manager
Tom is our Lettings Branch Manager who has been with the company since October 2020. Tom originally started his career in our Attleborough and then moved over to our Swaffham branch before transferring over to the Norwich office. Tom is very knowledgeable with any aspect of Lettings!
John Feltham
Area Lettings Manager
John is the Area Lettings Manger. He started with the company in 2005 as a Lettings Negotiator and has worked through the ranks to become an Area Lettings Manager. John is an expert in his field, a landlord himself and will always make himself available to offer advice and answer any questions from his extensive knowledge of everything to do with property.
Sarah Wilson
Lettings Branch Partner
Sarah has had an impressive career so far after joining the company 10 years ago as a Property Coordinator, through hard work she has since progressed through numerous positions and is now the Lettings Branch Partner. Sarah enjoys sharing her lettings knowledge with landlords and tenants and helping them throughout the process.
Ethan Smith
Lettings Negotiator
Ethan is our one of our quartet of negotiators. Ethan is always hopping, skipping or jumping round the office with is infectious, positive attitude and is a key member of our team.
Tyler Eastall
Trainee Lettings Negotiator
Tyler is our newest recruit in our Lettings team and has taken to the world of lettings with ease. A fun fact about Tyler is that he was 6 ft 2 at 12 years old! If you see him about be sure to give him a wave!
Edward Frost
Trainee Lettings Negotiator
Ed is one of our Lettings Negotiators who has recently started with us at William H Brown. Ed has recently graduated university and has taken to the lettings world like a duck to water. Ed enjoys speaking with tenants and landlords to provide a superb level of service.
Holly Eke
Lettings Administrator
Holly is our Lettings Administrator who joined William H Brown June 2021 after finishing her A-Levels at Thorpe St Andrew Sixth Form where she studied Geography, Media and Business. Holly is enthusiastic and keen to expand her Lettings knowledge and always happy to help Landlords and Tenants.
Andra Dinga
Lettings Administrator
Andra makes up the second part of our super team of administrators. Always on hand to help up tenants and landlords alike. Andra can speak multiple languages and is a key part of our team!
Sally Thompson
New Homes Manager
Sally has worked as an Estate Agent for over 29 years within various offices throughout Norfolk. She joined William H Brown 19 years ago working as a Senior Negotiator and in recent years has undertaken a specialised new homes management role covering 32 branches throughout Norfolk & Suffolk. Sally has experience in working with local and national developers providing her with a wealth of knowledge to give the best advice on marketing and sales strategies for all types of developments.
Karl Jennings
Senior New Homes Manager
Karl oversees the new home sales for 32 Branches in the Norfolk & Suffolk region. He has worked in property in both the new build sector and the luxury property market for nearly 20 years in a variety of locations within the UK and Europe. At any given time he manages in excess of 30 active new home sites, varying in size from smaller developments to multi-phase sites with 100+ units. In 2021 Karl led Sequence UK LTD (Inc William H Brown) with the highest volume of new build homes sold.
Graham Bloomfield
Land and Planning Partner
Graham is a chartered Town Planner with 20 years’ experience in the industry, across a range of sectors and roles, including Local Authority, Planning Consultancy, Local Regeneration Company, Housebuilder, and Land Promoter / Developer. Within Sequence (UK) Ltd, Graham is tasked with leading the delivery of residential planning services to land owners and new homes clients across the country as well as undertaking site disposal work.
James Rogers
Land Manager
After graduating from university with a Bachelor of Honours Business Management degree, James joined the Land and New Homes team in July 2016 covering Norfolk and Suffolk as a land negotiator. James is available to advise on all aspects of land acquisition and disposal including sites with and without planning permission, option/promotion agreements and self-build opportunities for a wide range of clients.
William Rogers
Land Negotiator
Will joined the Land & New Homes team in April 2022 after working for a local developer. Will covers Norfolk and Suffolk as a Land Negotiator. Will is available to advise on all aspects of land acquisition and disposal including sites with and without planning permission, option/promotion agreements and self-build opportunities.

what's happening

at William H Brown Norwich To find out more about any of our upcoming events please feel free to give us a call: 01603 760044
30 Jan
Other It is price advice week in NR3 & NR5! Call today to book in with our valuers and find how much your property is worth! All day Book to Attend
31 Jan
Other It is price advice week in NR3 & NR5! Call today to book in with our valuers and find how much your property is worth! All day Book to Attend

Wanted properties

do you have a property that matches any of our wanted ads?

get in touch
Mr G a Software Engineer is looking for a 2 bed property to let ASAP in the NR2 / NR3 area with a rent up to £1000 pcm
Miss P. a Research Physiology Assistant is looking for a 1/2 bedroom flat to let close to Norfolk & Norwich Hospital with a rent up to £700 pcm
Mr & Mrs B. a Doctor and Primary School Teacher are looking for a 2 / 3 bedroom house to let with parking and good access to the A47 with a rent up to £1000 pcm
Mr R. is looking for a 3-4 bedroom house with a garden and ample parking in the Norwich area
Mr D. is looking for a 2-3 bedroom property with a small garden in the NR2/NR3 postcodes.
Mr I. is looking for a 4-5 bedroom detached house in Easton/Hethersett or close to the UEA.
Mr H. is looking for a 2-3 bedroom terraced house in Thorpe St. Andrew or Sprowston
looking for a property?
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thinking of selling or letting?
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What Our Customers Say

WHB dealt with both the sale of our property, and the purchase of our new place. All round great service. If I was leaving this review specifically for Dan in after sales, it would easily be 5stars, he was excellent throughout, always took our calls, dealt with us in our more stressful moments, and got the job done! Keep up the good work!
Mr M.D. Stackwood (V), Aug 2022
Thank you Daniel Siggins of Norwich Bank Plain in assisting with the sale of my Mother's house . Having the house in safe hands took the worry of having to sell into a smooth transaction. I was kept up to date throughout with courteous emails and telephone calls
Mrs D. Broadbent (V), Aug 2022
' Very helpful ' We have been dealing with George at Bank Plain branch and he has been brilliant, very kind, informative and helpful.
Mr G. Browne & Miss N. Boulter (A), Aug 2022
' Positive ' Friendly and helpful approach, gave all information in a none formal yet professional manner
Mr M. Peart (V), Jul 2022
All too often I have encountered estate agents that are unthoughtful, uncaring and downright lazy. Rory has been the complete opposite. From my initial call to book a viewing he has been professional attentive and very friendly, assisting me throughout the rental process.
Mr J Hatcher, Feb 2022
Went for a viewing today in Halvergate with Brian. Could not have been a nicer guy, was friendly and open, it felt very comfortable and laid back. Not only did he give myself and my partner lots of advice about how to be more desirable as tenants and we were successful with our application!! I think it was all thanks to Bians advice and are well on our way to moving in. Thanks so much for all your help
Miss E England, Feb 2022
I called William H. Brown on a Wednesday asking if they'd make a special case for me concerning renting a property. I needed to move in by the Friday of the same week (that's two days) and the kind folks of the Norwich Bank plain William H. Brown made that happen. By that Friday I was safely moved into my new home without a single hiccup.
Miss C Whitehouse, Feb 2022
The team and in particular Russel made a potentially difficult and stressful experience of a property purchase an easy and stress free experience. Great communications and very helpful responding to the many questions this property purchasing novice asked. Thoroughly recommended.
Mr K. Jefcott (A), Feb 2022
After 35 years in ours home we decided to downsize. As we had no current experience of buying and selling we were heavily reliant on our estate agent and they did not disappoint. They gave honest advise about price and what to expect then worked with their buyer list to arrange a viewing day for all those interested. They then managed all viewings and offers, providing details of each to help us decide which to accept.
Mr J. Prendergast (V), Dec 2021
I bought my property through William H Brown in 2021 and it was with thanks to the hard working Mateusz Majerski, who would personally call me when properties that matched my location, specification and budget came onto the market that I was able to find and purchase my dream home.
Mr R. Bowling (A), Dec 2021

Feefo Reviews

Absolutely Fantastic Service. Highly recommend for first time buyers! 10/10

Liam Fisher was absolutely excellent! My wife and I are currently in the process of buying our first property and he and all the staff have been so helpful. If any new time buyers read this, contact William H Brown. We can't recommend them enough! And if you get the delight for meeting some of the lovely kind staff like Liam and Macey-Lea, you will be in safe hands.

One my the best men/company I have worked with!

Liam has been so helpful through the process and even before talking of his payment he was just excited to get us our dream home and willing to answer any questions and go the extra mile to help us!

Excellent customer service.

Very prompt and friendly, professional service. Especially appreciate the quick calls back when I leave a message.


Perfect communication, a lot of information and explanation were given through emails and in person. Easy to choose the right time for calls and bookings.

Great advice & superservice

Great help & advice on finding a suitable mortage. The representative (Greorg) was very helpfull & easily accessible.

Very helpful and took the time to explain each step!


Friendly and helpful approach, gave all information in a none formal yet professional manner

Very helpful

We have been dealing with George at Bank Plain branch and he has been brilliant, very kind, informative and helpful.

We would definitely use this service again. Sarah was very helpful and understood our needs and advised us accordingly.

Good service.

Great all round service

Sarah was very knowledgeable and friendly. She made sure I understood all the options before proceeding with the application. I will be recommending to all friends and family in future.

Excellent service

Sarah was excellent, will definitely use her again in the future!

Excellent and knowledgeable service

Our advisor helped us with our specific requirements. He didn't try to get us something we don't want but went with what we can realistically get. He has been exceptionally helpful with his advice.

Happy with service provided

Daniel who sorted out our mortgage provided a professional and quick service.

Andrew has been extremely patient with me over the last 6 months and has been on hand to answer any questions I have had whilst I have gone back on forth on my purchase options. Would definitely recommend his level of care and attention

Brilliant. Definitely recommend

Great service. Andrew is efficient and very helpful.