Brown & Merry

We've had such a positive experience with Brown and Merry Hemel Hempstead. We've had contact with many of the team (Jamie, Jake, Tom, Kevin & Sarah) and everyone has been so helpful, friendly and made the process of putting our house on the market and finding a buyer a smooth and successful one. Our main dealings have been with Jake and he has been great. He has dealt with all our house viewings professionally and communicated really detailed feedback which was really helpful...

Made some pretty optimistic promises on day one but not only delivered on the day but actually surpassed them! Possibly the only estate agents I would trust, friendly properly trained guys too

First class service from the very beginning. Jake couldn't have been better. He was professional in every respect and kept in contact with us so we were always aware of the latest developments.

We have recently purchased a property through Brown and Merry. Jake acted professionally, swiftly and was completely open and honest with us; without compromising his duty to his client, the vendor. Once terms were agreed, their attention to detail was second to none - with Kevin and Jamie following through on items blocking progress. We have now instructed Stephen Counden in their lettings team to let the property for us. Thank you Brown and Merry team. You have two very happy customers!

Tom and Steve from Brown & Merry have been amazing, I can' t recommend them enough. They always pick up the phone and get back to me and are always happy to help. Thanks guys.

I would like to pass on my thank you and appreciation to the whole Brown & Merry Team at Hemel Hempstead for the brilliant and professional approach to selling our property and helping us buy and secure the new property we very much wanted. We worked with Tom Fitzgerald mainly during the process throughout the buying and selling procedure and he was great to work. His professionalism and calm nature to dealing with all situations and delivering in a timely manner was perfect.

Thank you so much to Tom Collins and Steve for their hard work getting us into our new property promptly. Fantastic customer service and when we had a two day emergency it was rectified within a couple of hours. A fantastic team that I have rented from previously and have chosen to rent through again. Thanks again everyone, very happy in our new home.

Very professional company, especially the sales team. Good website, good feedback, agents are calling you with an update whenever necessary. They offer advice and help and are good negotiators. Many thanks especially to Tom Fitzgerald.

I don't usually write a review but I thought that my experience with the Hemel Hempstead branch deserved one. I was dealing with Tom Fitzgerald who showed such professionalism throughout. He made the whole process of buying a house so easy for us. Calling both parties and giving us updates all the time was incredible. Very humble, good attitude towards people, brilliant personality, and knows his job very well. In all we were able to exchange and complete very early than the usual 3-4 months.

We have just moved into our new property which we bought through Brown & Merry Hemel. We also sold a property through them. They were extremely proactive with getting viewings for our flat and were always prompt at returning calls in relation to the property we were buying. Kevin did an outstanding job in terms of overcoming issues along the way and offering options to keep the process moving. He dealt with any issues in a calm and professional manner.