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William H Brown

Estate Agents in Fakenham
Royal Oak House 18 Oak Street
NR21 9DY
opening times
Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 19:00
Friday 08:30 - 18:00
Saturday 09:00 - 16:00
Sunday Closed
Lettings Provided by William H Brown Swaffham
what's it worth? free valuation
1 of 2 William H Brown Estate Agents in Fakenham are directly opposite Tesco and we are open weekdays until 6pm, Thursdays until 7pm and Saturdays until 4pm.
thinking of selling or letting? book a free valuation
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our Fakenham branch William H Brown Estate Agents in Fakenham would love to help you buy, sell, let or rent! As part of a nationwide estate agency network, we offer a wide range of property services including mortgage services, conveyancing, surveys & auctions. Our specialist marketing packages ensure your property gets the most exposure, & includes professional photography, floorplans, premium & featured listings on Rightmove & Zoopla, video tours & social media listings. Our property team are here 6 days a week and are always on hand to help & are more than happy to visit your property to discuss current valuations. Our in-house mortgage advisor (Robert Scarff) can assist in finding your dream home, next investment purchase, or can help you re-mortgage!

Our enthusiastic, friendly team consists of Johnny Lane (Branch Manager), Michelle Ives (RSM), Will Sparkes (Sales Negotiator), Courtney Robinson (Trainee Negotiator), Rob Scarff (Mortgage Services Manager), and Jade Brownley (Senior Admin)

As well as Fakenham, we also cover surrounding villages including Hempton, Tittleshall, Litcham, Mileham, Whissonsett, Colkirk, Great Ryburgh, Gateley, Stibbard, Foulsham, Wood Norton, Fulmodeston, Kettlestone, Little and Great Snoring, Barsham, Walsingham, Well-Next-The-sea, North and South Creake, Burnham Market, Syderstone, Docking, Bircham, Wicken Green, Tattersett, Helhoughton, Great Massingham, Weasenham and Raynham.

We pride ourselves on great customer service and would love to help you move.
why choose us?
  • National coverage with 1,250 branches across the UK, offices up and down the country!
  • Staff all live locally offering excellent knowledge of the area and provide out of hour appointments where possible.
  • We offer a range of in-house services that include: lettings, mortgage services, auctions, surveys, home conveyancing, new homes and more.
  • Open 6 days a week, including late night Thursdays until 7pm.
  • Our Select team have premium, specialised marketing for individual and higher value properties! Call us today to find out more!
  • Our in-house Mortgage Consultant Rob is always on hand to advise you of the latest mortgage rates, deals with over 20 years of experience.
  • We can sell your property for free with our 0% selling fee option - ask us for more information! (T–Cs apply)
Meet the team come and join the team >
Johnny Lane
Branch Manager
Johnny is our branch manager and is warm and supportive to all clients and promotes proactivity and action from the team in the office. He has worked with us since Feb 2020 and has excelled at delivering results whilst providing the highest level of standards to customers as a negotiator and lister before assuming his current role. Having lived locally all of his life, Johnny is always on hand to point you in the right direction of a good local pub.
Michelle Ives
Residential Sales Manager
Michelle joined the Fakenham branch in 2012. Working her way quickly through the ranks to the position of Residential Sales Manager. Michelle is one of the companies top sales team members and specialises in assisting vendors secure their onward move. Living locally to Fakenham Michelle is another local expert.
Will Sparkes
Senior Sales Negotiator
Will joined the Fakenham team in April 2021, he joined our team as our viewings canvasser, he has now been promoted to our sales negotiator and you will most likely find him out and about showing customers around our fantastic properties! Will is fantastic at knowing his clients and seeking out the right properties for them, always doing so with a smile on his face.
Courtney Robinson
Sales Negotiator
Courtney joined the team in June 2022 fulfilling the role of Trainee Sales Negotiator. Courtney comes from a customer service background and brings an enthusiastic, friendly approach to the office. Even though Courtney has only just started with William H Brown, she looks forward to a long and prosperous career. Living in Fakenham herself, Courtney brings a wealth of local knowledge to the branch.
Jade Brownley
Senior Administrator
Jade is a key member of the team here in Fakenham and has a wealth of experience in customer service based roles. Jade joined us in 2019 and she ensures our properties are presented to the highest possible standard to provide the best service to our vendors, as well as ensuring that the office runs smoothly at all times.
Robert Scarff
Mortgage Services Manager
First starting working for W H Brown in 2006, he has been working in the Fakenham branch for 15 years now. Robert has clients returning to benefit from his expert advice year after year and is a well known member of the local community.
James Mcguire
Area Manager
Jim is our Area Manager and has been working for William H Brown for 10 years. He started as a negotiator in our flagship Norwich branch and went on to become an Instructions Manager for Swaffham where he progressed to managing the branch for 2 years and in 2017 took them to 10th in the whole Connells Group. He became Area Manager in 2018 and now looks after 7 branches . He is a presence in all of our offices and is instrumental in our drive for sales, vendor care and our aftersales service.
James Patience
Auctions Manager
James is our Auctions Manager who is based in the flagship Norwich office and has been part of the team since November 2021. He has an abundance of experience in the property market, including 8 years of working within Auctions. James prides himself in his excellent customer service and knowledge of the auction process, he will be here to help both buyers and vendors through the auction route of selling.
Sally Thompson
New Homes Manager
Sally has worked as an estate agent for over 26 years within various offices throughout Norfolk. She joined William H Brown 17 years ago working as a Senior Negotiator and in recent years has undertaken a specialised New Homes sales role covering 6 branches in West Norfolk. Sally has experience in working with local and national developers providing her with a wealth of knowledge to give the best advice on pricing, marketing and sales strategies for all types of developments.
Karl Jennings
Senior New Homes Manager
Karl oversees the new home sales for 32 branches in the Norfolk & Suffolk region. He has worked in property in both the new build sector and the luxury property market for nearly 20 years in a variety of locations within the UK and Europe. At any given time he manages in excess of 30 active new home sites, varying in size from smaller developments to multi-phase sites with 100+ units. In 2021, Karl led Sequence UK Ltd (Inc. William H Brown) with the highest volume of new build homes sold.
Mark Butler
Mortgage Services Sales Manager
Meet Mark, Our Mortgage Services Sales Manager for North Norfolk. Having worked in Financial Services and Management for the last 20 years he has a very personal and positive approach to Mortgage Services. Looking after a professional team of extremely helpful Mortgage Consultants.

what's happening

at William H Brown Fakenham To find out more about any of our upcoming events please feel free to give us a call: 01328 864922
6 Feb
What's it Worth We offer valuations! Whats your property worth in Fakenham?! Call us now to book your free, no obligation valuation! All day Book to Attend

Wanted properties

do you have a property that matches any of our wanted ads?

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Mr H Looking for a detached property in Fakenham with a large driveway - budget up to £400,000.
Mr & Mrs C are looking for a 3 bedroom family home in Fakenham with a budget upto £230,000.
Mr & Mrs F are looking for a detached 4 bedroom home in Fakenham upto £500,000.
Mr D is looking for a 2 bedroom bungalow in Fakenham with a budget of £250,000.
Mr W has a budget up to £400,000 and i looking for a bungalow or house in a village location.
Mrs S is looking for a 4 bed detached or semi-detached house in a village location with a budget up to £375,000.
Mr & Mrs T are after a 2/3 bungalow in Fakenham with a budget up to £260,000.
Mr N-P has a budget up to £270,000. He is looking for a 2 bedroom cottage in a village location.
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What Our Customers Say

Courtney at Fakenham has been exceptional in her professionalism and help. Nothing has been too much trouble and when she says she will do something, she does. Very refreshing to come across someone with such enthusiasm about the job they do. We think that Courtney should go far.
Mrs P. Phillips (A), Sep 2022
Courtney was superb. Probably one of the best experiences viewing a property that we’ve had. She was really knowledgeable, pointed out key details that we wouldn’t have spotted, came across as really honest and was also kind to our toddler! Thank you Courtney!
Mrs J. Climpson (A), Sep 2022
Massive thanks to the whole team for all the help, guidance, support and expertise you shared with us. We couldn’t have found our home without you, and special mention to Tessa, Will and Jade for going above and beyond to help our dreams come true.
Miss K. Carruthers (A), Jun 2022
I’m so glad that I chose William H Brown in Fakenham to sell my property. Moving house, for me, is always quite a stressful process. But with the expert help and professional guidance of Tessa Smart and her team all obstacles and issues were ‘ironed out’ allowing me to feel I was in safe hands. Thank you so much.
Mrs K.M. Richardson (V), Jun 2022
I would like to post this review to say a big thank you to Tessa and her team at the Fakenham branch of William H Brown. I found Tessa very helpful and above all efficient and competent which is refreshing these days! She helped me with my recent house purchase every time I asked or needed her assistance. Tessa managed to get results for me and when I needed phone calls to be made and information she delivered results and relayed them back to me that day!
Mrs R.H. Irvine (A), Mar 2022
Seamless sale with Johnny. Everything went smoothly with no dramas. 10/10 Would recommend.
Mr T.O. Whitaker (V), Mar 2022
Very helpful. The mortgage chap is absolutely brilliant.
Ms A. Dagless (A), Jan 2022
I have moved to my little home in Great Ryburgh the first time that I have lived in the proper countryside. I must give all my thanks to William H Brown especially the lovely lady Tessa who works there if it weren't for her I would never have got there I can't praise her enough so much so I had to drop in and see her/thank her personally. Thank you LOTS
Mr C.H. Naish (A), Nov 2021
Throughout my house selling process William H. Brown's office team were very helpful and informative. They chased up solicitors on my behalf and gave me good, sound advice all along the way. They also communicated effectively and professionally with my estate agent managing my purchase. I believe it is important to have the support of people who know exactly how the house buying and selling process works when making such an important decision with so much money at stake. I'm very happy with how
Mr R.C. Moxon (V), Nov 2021
I would recommend William H Brown’s mortgage service to everyone. We were first time buyers so rather naive, our advisor spoke us through every detail, kept us up to date and scheduled in calls when necessary. All the team in the office are so helpful and friendly too!
Miss G.B. Clark-Cottrell (A), Sep 2021

Feefo Reviews

Great Service and Support

We are currently looking for a new home in Norfolk. Courtney Robinson from the Fakenham branch has been absolutely superb in trying to help us find our new home and always thinking of us when a new property comes up that might fit our criteria. We have also met her a few times at viewings and she is such a lovely young lady and very professional, but still keeping a human touch. Thank you Courtney for all your hard work.

Knowledgeable, profession, efficient

Always a pleasure meeting with Robert Scaife to discuss my mortgage needs. Never fails to find what I need.


Robert is fantastic, very knowledgable, realistic and very helpful. Thank you so much, I know we had a tricky ask!

Timely, excellent and thoroughly professional service.

Our broker, Robert Scarff, was excellent as always. He kept in regular touch, gave us all the information we needed and advised us appropriately.

Robert has been brilliant all the way through

Excellent service

Excellent service from Robert. As always. I would recommend there services to anyone.

Great service. I really recommend.

Great service. Everything explained very clearly. Advisor is very helpful.

Relaxing, comfortable and I felt content when we had finished

Good communication skills in the meeting and when we had to called upon by phone- very happy